Arcline Logistics
BuiltA real-time shipper portal with an AI quoting engine on AWS
Arcline Logistics connected SAP, its TMS and 40 carrier APIs into a real-time customer portal.
We built a branded self-service portal for enterprise shippers (live tracking, documents and instant AI-assisted quotes) on an event-driven AWS architecture.
Forecast · Q4
$18.4M
40+
Carrier APIs connected
3.2x
More self-serve quotes
52%
Fewer 'where is my shipment' tickets
Why off-the-shelf wasn't going to work
- 01
Account managers pieced together shipment status from SAP, a legacy TMS and carrier emails.
- 02
Quoting took up to 48 hours, losing spot business to faster competitors.
A real-time shipper portal with an AI quoting engine on AWS
Event-driven integration
SAP S/4HANA, the TMS and 40 carrier APIs stream events through Kafka on AWS in real time.
Shipper portal
A multi-tenant portal with live tracking, documents, invoices and instant quotes.
Quote agent
An AI agent prices lanes from historical and market data, with humans approving edge cases.
What changed in production
Quote turnaround dropped from 48 hours to 6 minutes.
Support tickets on shipment status down 52%.
Portal adopted by 85% of enterprise accounts in six months.
“We went from explaining delays to preventing them. Our customers see what we see, the moment we see it.”
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Let's build your edge.
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