Helix Health
BuiltA PDPA-compliant patient referral platform on Google Cloud
Helix Health unified 14 referral systems into one platform with zero downtime.
We migrated a hospital network's referral estate to Google Cloud and built a single coordinator workspace on top, connected to EHR, scheduling and outreach systems.
14 → 1
Referral systems unified
27%
Faster referral-to-appointment
0
Downtime during migration
Why off-the-shelf wasn't going to work
- 01
Referrals arrived through 14 different systems, and coordinators re-keyed data an average of four times per patient.
- 02
Strict data-residency and privacy requirements ruled out most off-the-shelf products.
A PDPA-compliant patient referral platform on Google Cloud
Privacy-first cloud platform
A Google Cloud landing zone with customer-managed keys, field-level encryption and controls aligned with Sri Lanka's Personal Data Protection Act.
Integration fabric
HL7 and FHIR adapters connecting the EHR, scheduling and legacy referral tools in real time.
Coordinator workspace
A focused, custom-built workspace surfacing next-best actions for every open referral.
What changed in production
Referral-to-appointment time reduced by 27%.
Duplicate data entry eliminated for 600 care coordinators.
Passed external privacy audit with zero findings.
“The integration work was the hard part, and Zovra Labs made it look easy. Our coordinators finally spend their time with patients, not screens.”
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